Privacy Policy for NorthTrail Auto

Last updated: July 11, 2026

NorthTrail Auto ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our store, NorthTrail Auto, an automotive accessories brand operating in Canada.

Personal Information We Collect or Process

We collect and process the following types of personal information from you:

• Contact information such as your name, email address, phone number, and shipping address
• Payment details, including credit or debit card information and billing address
• Order information, such as products purchased, order date, and delivery preferences
• Account credentials if you create an account on our website
• Technical data including IP address, browser type, and device characteristics
• Communication information from your interactions with us via email, customer support, or other channels

Personal Information Sources

We obtain your personal information primarily directly from you when you:

• Place an order or create an account on our website
• Communicate with us through customer support or email
• Subscribe to our newsletters or marketing communications

We may also collect information automatically when you visit our website through cookies and related technologies.

How We Use Your Personal Information

We use your personal information to:

• Process, fulfill, and manage your orders
• Communicate with you regarding your orders, account, and customer service inquiries
• Send you marketing materials and promotional offers, where you have consented to receive them
• Improve and personalize your shopping experience
• Comply with legal obligations and prevent fraud
• Analyze website usage and enhance website functionality

How We Disclose Personal Information

We may share your personal information with third parties including:

• Service providers involved in order fulfillment, shipping, payment processing, and customer support
• Our technology partners including Shopify to operate and maintain our online store
• Compliance with legal requests including law enforcement or judicial authorities
• With your consent or at your direction

We do not sell your personal information to third parties.

Relationship with Shopify

Our store is hosted on Shopify Inc., an e-commerce platform that provides us with the online retail infrastructure. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more information on Shopify’s privacy practices, please visit Shopify Privacy Policy.

Third Party Websites and Links

Our website may contain links to third party websites for your convenience. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

Children's Data

Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information promptly.

Security and Retention

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights related to your personal information, including:

• Accessing, correcting, or deleting your personal data
• Opting out of marketing communications
• Objecting to or restricting certain processing activities
• Data portability requests

To exercise your rights or make any requests regarding your personal information, please contact us at northtrailauto@gmail.com.

Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us at northtrailauto@gmail.com. You also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be processed and stored in Canada or transferred to other countries where our service providers operate. We ensure that transferred personal data is protected in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or by other means. Your continued use of our services after such updates constitutes your acceptance of the updated policy.

Contact

If you have any questions or need further information about this Privacy Policy, please contact us at:

Email: northtrailauto@gmail.com