Shipping policy

Shipping Policy

Order Processing Time

At North Trail Auto, we strive to process all orders promptly. Orders are typically processed within 1 business day. Please note that processing times do not include weekends or holidays.

Standard Shipping Time

Our standard delivery service is available across Canada, with an estimated delivery timeframe of 2 to 5 business days after processing. Please be aware that remote or long-distance locations may experience slightly longer delivery times due to carrier transit constraints. Additionally, carrier delays caused by weather, holidays, or other unforeseen circumstances may impact delivery times.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor your package’s progress until delivery.

Shipping Rates

We are pleased to offer free standard shipping on all orders within Canada, with no minimum purchase required.

Address Accuracy

Please ensure that your shipping address is complete and accurate at the time of order. Incorrect or incomplete addresses may result in delivery delays or additional shipping charges. We are not responsible for packages delayed or returned due to errors in the provided address.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately at northtrailauto@gmail.com. We will work with the carrier to investigate and resolve the issue promptly.

International Shipping

Currently, North Trail Auto only ships within Canada. We do not offer international shipping at this time.

Contact

If you have any questions about your order or our shipping policies, please reach out to us at northtrailauto@gmail.com.

Last updated: July 11, 2026